Support

Warranty and care

Care cards and what voids calm support.

Use our contact form with a clear subject. Include photos when you can. Germiston handles fitment; showrooms handle booked demos.

Use Shipping & care with Resources to check service intervals, loading limits and tie-down checks before a trip. Dust roads, coastal air and heavy yard use can shorten the life of hinges, lights and brake linkages, so routine inspection matters. Keep clear photos and your trailer details ready when you report a warranty issue.

Warranty checks for SA hauling

Send warranty questions through our contact form and state the trailer model, axle setup and where the issue shows up. Germiston handles fitment matters, while showrooms deal with booked demos, so include photos of cracks, wiring faults or wear points to help direct the query correctly. Use a clear email topic and note whether the trailer runs mostly on yard surfaces or public roads around Sunnyrock, Germiston.